TRAINING and SUPPORT are the best reasons to use Lumen WeBSIS. Free, online real-time Internet training offers a variety of training topics or you can request a topic yourself. Through email you can easily submit requests and receive answers in a timely fashion. If you have a problem that needs immediate attention . . . just call. Lumen WeBSIS has the BEST technicians who are always friendly and eager to help!

Lumen is very responsive to our district's requests. They are willing to make adjustments to forms in order to fit the individual needs of our district. The customer service and tech support are easily accessible and make necessary adjustments in an extremely timely manner. In addition, the company is always willing to take suggestions for ways to make their programs even more user-friendly. WeBSET System User

Lumen has done it again. We now the ability to run the DWA, DMA labels. This will save our schools hours of time not having to export the information into excel and then into Word. The school simply chooses the grade level and the labels are created within seconds with all of the information required by the state.

I would like to say that Lumen has been a lifesaver for the Fair Grove District. We switched to Lumen from another vendor at the end of the first semester several years ago due to issues with that vendor. I believe Lumen is the best student information system available. They do not accept status quo; they listen to school district needs and desires and are always looking for ways to provide enhancements they believe will benefit school districts. When you need help immediately, there is always a voice on the other end to assist you. Once, when I had an urgent need, I watched three programmers log into our system to solve the issue; all I can say is WOW. That personal, and professional touch, won me over as a lifetime user of Lumen. I guess you could say I am one of their biggest cheerleaders. Thanks Lumen for an awesome system and service.

We feel like we made an excellent decision in implementing Lumen WeBSIS in our district. We didn't just buy a software package . . . we enlisted a student management partner! Working with the Lumen team, we've been able to customize many details of the software to meet our specific needs and have even made suggestions for additions to WeBSIS that have been incorporated in the overall package. The technical support team has been quick and effective in solving the problems we've encountered. And they really listen when we have questions! It's a partnership that we are happy to have made!

Thank you once again. I can’t say enough good about the support from Lumen on our forms and program. We so much appreciate all that you do. It is so wonderful to finally have an IEP program that everyone of our case managers like.

Lumen is the most cost effective and user friendly student information system on the market!

I want to thank Lumen Software for providing Idaho with an Attendance Report for the Alternative Schools. This report is awesome. The report is broken down by teacher, by course, by hours, by week. This is exactly what Idaho schools have needed for years. Instead of spending hours breaking down the information, you can run this report and in minutes have exactly what you need for the state quarterly reports. GREAT JOB Lumen!

We have had Lumen for two years. It does everything and more. I used the video help tutorial for the first time. It was great. Just like having the instructor there with you, the only difference is you can click replay! I can't say enough good about the Lumen company and their staff. I wish DESE would do the same.

Our district was at the crossroads of upgrading our student information system and Lumen was the solution that met all of our needs and a whole lot more. With the collaboration of Lumen's trainers, support staff, and developers along side with Lumen user feedback, they are constantly enhancing features and creating new applications to make our jobs easier and more efficient.

I have been very pleased with my experience with Lumen Student Information System. The customer support is very good. I often have questions, and I can just make a quick phone call and get them immediately answered. The program is large, but easily navigated. It has improved many things for our district including: • Grading and scheduling accuracy and efficiency, • Uploading core data information directly to the state site, as required by DESE • Managing our special education records in an electronic, well organized, easily tracked fashion • Communication with parents who absolutely love the parent portal feature Before Lumen came into my work life, I spent many hours using an out of date system, which was frustrating and time consuming. Lumen has made me more effective in my job!

Your program (food service system area) is much better than our previous system. I can work from either school, on all our schools. Parents can also check from home to see if their students need meal account money.

The Lumen WeBSET IEP and ETR programs are very user friendly. The support staff is wonderful to work with via email or the telephone. We are extremely happy with the program.